Shipment Tips
We have Poland & Spain & Russia Local Warehouse.if you want fast delivery and free TAX, Please choose “ships from
Spain/Poland/Russia”, you will enjoy the local service.
If you use DHL china to ship it, Expected 3-9 days delivery, but you may be charged customs duties and taxes for something
purchased online. Buyers are responsible for custom taxes, if you have special requirement, please leave a message when
place order, or contact us.
Poland / Spain / Russia This is the Roborock S50 International Edition, the original European plug, and the CE mark.
About Warranty: 3 years
After-sale service center in Poland, please rest assured to shopping.
About Return&Refund
If there are problems with the Robots, please contact us ASAP. We can send you parts from Poland for free (artificially damaged will be a charge), please install by following the installation video.
Roborock S5 Robot Vacuum Cleaner
2000pa Strong Suction / Map memory
5200mAh Lithium Battery / APP virtual wall
LDS Laser Navigation / Sweeping and mopping
1、9.1 High score evaluation from Germany
2、Internet elite team production
LDS Laser Mapping
A new generation label of a smart vacuum cleaner
Equipped with a high-precision LDS sensor. The LDS senso rwill scan the room at 5 x 360 degrees per second.
4th Gen LDS laser navigation
highly accurate create a room map at a realtime, quickly familial with the home environment,
comprehensive coverage cleaning area.
Enhanced Map Management 2.0 Memory
Sweep once, the Roborock canremember the mapof the house
Do not need to createa map repeatedly.
APP Virtual Wall Setting
Easily Set the Restricted Area
Areas that do not need to be cleaned then draw on the phone.
Tornado Stereo Cleaning System
Easily to clean the hard-to-reach places
With high static pressure fan, the floats fit the ground closely,
coordinate the side brush and roll brush, clean the floor deeply.
2000pa Strong Suction
Powerful Suction+ Sealed Air Duct
Double protection of cleaning
Botanically Biomimetic
Wet Mopping System
With the new plant bionics system, it can mopabout45-60 minutes continuously.
When it is working, water comes outif it is stop working, the mop will not overflow.
Plant Bionic Tank VS Pressure Tank
Roborock CustomizeMopping Cloth
5200mah Battery Power
Crossing Obstacle up to 2cm
Adiustable Speed Single Side Brush Design
13 Kinds of Sensors （Adjust to all of the complex environment）.
Collision Sensor （Protect itself and your furniture）.
Cliff Sensor（With 4 cliff sensor to avoid falling）.
Carpet Smart Booster（Automatically increase suctiondeep cleaning）.
Wall Sensor（Keep a distance of about 10mmfrom the wall when it is working）.
New Infrared Charging Base（Recharge and get on with the unfinished work）.
LDS Pressure Sensor （It will not get in the lacethat cannot get in）.
APP Remote Control
Through APP intelligent control, from cleaning path to remote control,
you can check it atany time, and have OTA online upgrade.
Button Style Operation Panel
Easy to use without downloading the appolder man or children also can use it.
Simplicity design
Easy integration into modern home.
Packing List
Real Pictures
Delivery Time Info
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| Shipping Type |
Country or Region |
Delivery Time |
| China Warehouse(DHL) | Europe, North America,Asia,Oceania | 5-15days |
|
South America,Africa |
20-35days |
|
| RU Warehouse(IML-RU) | Central, Volga | 5-15days |
| Northwestern, Southern,Ural, Siberian | 10-20days | |
|
Far Eastern,North Caucasus |
20-30days |
|
| PL Warehouse(DPD) | Typically 1-2 days to the Poland, 2-7 days to other European countries. | |
| ES Warehouse(GLS) | Generally, 1-2 days to the Spain, 2-7 days to other European countries. | |
| Shipping from warehouse nearest to shipping address is faster. Additional charges may apply. | ||
|
Note:This is a general guide and delays maybe caused force majeure, natural disasters,inclement weather, war, public holidays, and factors outside our control. |
||
Q: How to track the order?
A: Pls check the belowing link://global.cainiao.com/index.htm
Q: About DHL Delivery:
A: The price don't include any custom duty, or any commission charged by dhl for custom clearance or warehouse storage cost.
If you choice DHL delivery, Please verify your address if any remote cost. If it's remote,then you need to pay for the remote cost.
Leave your name,detail address,include city,street,postal code correctly. If need to modify these info, DHL will be charge other fee.
Q: About Costum duty:
A: According to the rule, buyers have the duty to clear the custom and get the parcel. If the buyer do not do custom clearance, the goods could be destroyed, then we are not responsible for this.
If you need invoice, please contact us and provide your email address, then we will send it for you.
* We will send the correct Plug Adapter according to your order which suitable for the country.
|
EU Plug Adapter (2 Pin Round Pin) Most Europe Countries,Most African Countries,Most Middle East Countries,South Korea,Chile,Paraguay,etc. |
|
US Plug Adapter (2 Pin Flat Pin) United States,Canada,Most North and South American Countries,Japan,Philippines,Thailand,etc. |
|
Australia/New Zealand (2 Pin Plug Adapter) Australia,New Zealand,Argentina |
|
UK Plug Adapter (3 Pin Flat Pin) England,Ireland,Scotland,Hongkong,Pakistan,Singapore,Malaysia,Vietnam,etc. |
Feedback:
Only let our every customer satisfactory, and get your support,we can be stronger and bigger. Therefore,your feedback is extremely important for us.
① If you have a good experience with our items, leave active feedback and 5 stars please!
② Of course,some customers meet some trouble ,please calm down and contact with us at first timing, we will solve it as soon as possible！
③ At last,if you have any confused,just contact with us. We believe that ”Any problem do not is problem,as long as we contact with each other”！
④ we will try our best for you & provide best customer services！
If you like our products, please add our shop to your “My Favorites” list.
Customer –
Läuft jetzt zum 2.ten mal. Bisher sehr zufrieden . Schneller Versand und gute Verpackung. Sehr zufrieden
N***m –
Thae vacuum cleaner is brilliant! Very happy
Customer –
Fast delivery
Customer –
Better than 6 years old Neato.
D***v –
Все отлично, оба пылесоса пришли быстро, коробка одна была слегка помята, но это никак не повлияло на пылесос! Случайно раньше времени нажал на кнопку “Доставлено” написал продавцу, ответили достаточно быстро! Моет отлично! Собирает столько грязи сколько вручную тряпкой не соберешь! Если в доме есть животные, это необходимая вещь!!
J***e –
One of the best vacuum cleaning robots available right now.
H***n –
alles top guter Saugroboter
K***a –
Delivery in 30 hours since buying. Works fine. I’m very happy with this robot.
Customer –
Absolutely inteligent device! I have tried two other models of other brands in the past but this one is incomparable. The difference is that its sensors are much more upgraded and make it find its way easily without leaving a spot unattended. Its more powerful and vacuums all stuff from the floor. It doesnt leave wet puddles. Worths paying for! I truly recommend the item and the store as well. The delivery arrived straight to my door in Bulgaria in less than 5 days. Thank you!
A***e –
very good product. Comes with enough spare parts to go for while.
J***o –
I have it for few days, I’m literally very satisfied with how it works. First i bought similar device in local shop – and that one really did not perform – it was cleaner than before when it would vacuum clean, but not more than that, dirt was missed here and there. Returned it to the shop and red quite a lot of reviews. This device builds map of your place, it perfectly orients itself in the space, having digital map you can do quite alot – point it to clean specific part (for example i removed the chairs), block from entering specific part, you see all data (cleaning area, battery capacity etc real time), and it builds efficient pattern to clean so floors are clean – nothing is missed. And in my case – cleaning with water works great, my place is fresh now, being allergic to dust i do feel the difference. It can’t really wash the flors with force, but it mops quite well. This is one of the best devices i have in the house, and probably best purchase here.
J***o –
Very neat and sophisticated but easy to use robotic vacuum cleaner. I waited to leave some feedback so I could check it’s very first run. Coming from a Roomba 550 I have to say it’s a huge leap in technology. Not only is it a lot more quiet, it also cleans more thoroughly and way faster due to it’s efficiency. Thumbs up Roborock! About Roborock Global Store: very fast shipment and clearly detailed description about all the details like warranty, shipping, accessories… So thumbs up as well for the store.
M***n –
AAA!!! Very Fast!
P***s –
Fast delivery. Works really good! Happy with the purchase.
D***a –
Very good product. Works quietly and does the job as described. The water tank could be bigger to cover entire cleaning cycle.